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Terms of Service

Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of our website and the services provided therein. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

1. Use of Website

1.1 You must be at least 18 years of age to use our website and services.

1.2 You agree to provide accurate and complete information when using our services, including for orders, payments, and communications.

1.3 You are responsible for maintaining the confidentiality of your account information and password. Any activities conducted through your account are your responsibility.

2. Custom Orders

2.1 Custom orders for handcrafted wooden watches are subject to acceptance by us. We reserve the right to decline orders that violate our policies or are not feasible to execute.

2.2 We will provide you with a detailed proposal for your custom order, including design, materials, pricing, and timeline. Any changes to the proposal must be agreed upon in writing.

3. Payment

3.1 Payment for custom orders is required before production begins. We accept various payment methods as specified on our website.

3.2 All prices are quoted in the currency indicated on our website and are inclusive of applicable taxes and fees, unless otherwise stated.

4. Shipping and Delivery

4.1 Shipping costs and estimated delivery times will be provided at the time of order placement.

4.2 We are not responsible for delays or issues caused by third-party shipping companies or customs authorities.

5. Returns and Refunds

5.1 Custom orders are non-refundable as they are tailored to your specific requirements.

5.2 If there is an issue with your order due to defects or errors on our part, please contact us within 30 days of receiving your order, and we will work to resolve the issue.

6. Intellectual Property

6.1 Any content, including images, text, and designs, displayed on our website is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.

7. Privacy

7.1 We collect and use your personal information in accordance with our Privacy Policy, which can be found on our website.

8. Limitation of Liability

8.1 We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

9. Modifications

9.1 We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Governing Law

10.1 This Agreement is governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us before proceeding.